The Client Code: Build Loyalty & Level Up Your Guest Experience

What if every first-time guest became a lifelong client?
The Client Code is your blueprint for delivering unforgettable client experiences that keep your schedule consistently full. This course is designed for estheticians who want to stop chasing new clients and start mastering retention.

Inside this course, you'll learn:
✔ How to build trust and rapport from the very first appointment
✔ Communication strategies that create clarity, comfort, and connection
✔ Hospitality techniques that go beyond surface-level service
✔ The “6th Sense Guest Experience” framework that makes clients feel truly seen
✔ Proven retention strategies and relationship-building tools to keep them coming back

Whether you're just starting out or struggling to get repeat bookings, The Client Code gives you the tools to turn your guest experience into your best marketing strategy.

This course includes:

• 4 instructional video modules

• Guest journey templates and service scripts

• Client retention tracker

• Bonus: Guest Experience Audit Worksheet